Privacy Policy

Effective Date: December 12, 2024

1. Data Controller

Your data is controlled by AiSphereX (https://unnatiguru.in), the parent company of Unnati.

Contact: info@unnatiguru.in | +91 8960598829

2. Data We Collect

Account Information:

  • Name, email, phone number
  • Profile details

Usage Data:

  • App interactions, session duration
  • Features used, preferences

Sensitive Data:

  • Mental health journal entries
  • Mood tracking data
  • Conversation history with AI

Device Information:

  • IP address, device type, OS version

3. How We Use Data

  • Provide personalized AI responses
  • Improve app functionality
  • Send notifications (if enabled)
  • Analyze usage patterns (anonymized)
  • Legal compliance

We DO NOT:

  • Sell your data to third parties
  • Share mental health data without consent
  • Use data for unrelated marketing

4. Data Storage & Security

  • Encryption: End-to-end for conversations
  • Storage: Secure cloud servers (India/Global)
  • Retention: Until account deletion or 3 years of inactivity
  • Backups: Encrypted, secure

5. Third-Party Services

We use:

  • Analytics: Google Analytics (anonymized)
  • Payments: Razorpay (PCI-compliant)
  • Cloud: AWS/Google Cloud

Third parties have their own privacy policies.

6. Your Rights (GDPR/India Data Protection)

  • Access: Request your data copy
  • Correction: Update incorrect information
  • Deletion: Request account deletion (see Data Deletion Policy)
  • Portability: Export your data
  • Objection: Opt-out of marketing

Email: info@unnatiguru.in Phone: +91 8960598829

7. Cookies

We use cookies for:

  • Session management
  • Analytics
  • Preferences

Manage in browser settings.

8. Children’s Privacy

Not intended for under 18. If we discover under-age use, we delete data immediately.

9. International Transfers

Data may be transferred outside India with adequate safeguards (Standard Contractual Clauses).

10. Changes

We’ll notify you of material changes via email/app notification.

11. Contact

AiSphereX - Privacy Team Email: info@unnatiguru.in Phone: +91 8960598829 Website: https://unnatiguru.in

Last Updated: December 12, 2024